Four Seasons Hotel Hangzhou at West Lake | Hotel in Hangzhou
Hotel in Xihu, Hangzhou
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free wired internet in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Four Seasons Hotel Hangzhou at West Lake offers 78 air-conditioned accommodations with DVD players and minibars. These individually decorated accommodations have separate sitting areas. Beds feature down comforters. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
Recreational amenities at the hotel include an indoor pool, a sauna, a fitness center, and complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Toothbrush and toothpaste (on request)
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Bathrobes
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Children's robes
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Toilet paper
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Rainfall showerhead
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Hair dryer
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Soap
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Towels
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Separate bathtub and shower
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Designer toiletries
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Shampoo
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Air conditioning
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Blackout drapes/curtains
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Pillow menu
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Free cribs/infant beds
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Rollaway/extra beds (surcharge)
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Down comforter
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Bed sheets
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Hypo-allergenic bedding
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Desk chair
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Slippers
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Turndown service
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Separate sitting area
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Phone
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Individually decorated
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Free newspapers
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Children's slippers
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Electrical adapters/chargers
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Local maps
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Safe
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Soundproofing
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Desk
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Laptop-friendly workspace
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Iron/ironing board
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Connecting rooms available
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2 restaurants
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1 bar
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24-hour room service
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Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: CNY 336 for adults and CNY 168 for children
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Electric kettle
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Espresso maker
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Free bottled water
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Wet bar
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Coffee/tea maker
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Minibar
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Free self parking on site
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Wheelchair-accessible parking available
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Limo/town car service
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Wheelchair accessible (may have limitations)
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Wheelchair-accessible spa
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Wheelchair-accessible public washroom
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Elevator
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Wheelchair-accessible restaurant
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Handrails in stairways
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Wheelchair-accessible registration desk
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Wheelchair-accessible business center
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Wheelchair-accessible parking
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Accessible bathtub
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Wheelchair-accessible lounge
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Stair-free path to entrance
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Wheelchair-accessible concierge desk
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Height-adjustable showerhead
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Wheelchairs available on site
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Grab bar in bathtub
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Wheelchair-accessible path to elevator
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Golfing
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Hiking/biking trails
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Steam room
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Full-service spa
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Playground
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Yoga classes
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Indoor pool
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Free bicycle rentals
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Sauna
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Arcade/game room
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Fitness center
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Lifeguards on site
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Fitness classes
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DVD player
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LCD TV
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Satellite channels
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Meeting rooms - 3
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Business center
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Computer station
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Conference center (5543 square feet of space)
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ATM/banking services
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Elevator
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Lockers available
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Banquet hall
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Front-desk safe
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Gift shop/newsstand
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Free newspapers in lobby
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English
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Chinese (Mandarin)
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Couples dining
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Smoke-free property
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Highchair
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DVD player
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Baby bath
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Children's dinnerware
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Children's games
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Indoor pool
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Free cribs/infant beds
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Babysitting (surcharge)
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Laundry facilities
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Arcade/game room
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Free children's club
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Children's toys
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Playground
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Rollaway/extra beds (surcharge)
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Soundproofed rooms
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Daily housekeeping
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Concierge services
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Dry cleaning service
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Multilingual staff
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Wedding services
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Turndown service
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Laundry facilities
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Luggage storage
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Porter/bellhop
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Hair salon
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24-hour front desk
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Tour/ticket assistance
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In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
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Available in all rooms: Free WiFi and wired Internet
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Available in some public areas: Free wired internet
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Lifeguards on site
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Terrace
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Garden
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Body wraps
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Hydrotherapy
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9 treatment rooms
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Manicures and pedicures
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Massages
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Aromatherapy
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Facials
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Couples treatment room(s)
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Body treatments
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Body scrubs
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Massage/treatment rooms
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Spa open daily
Policies
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of lead with care (four seasons)
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Royal West Lake Suite
Room Size:
1399 square feet m2
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GeneralSquare meters - 130, Yard, Microwave, Sofa bed, In-room playpen, Extra bed count 2, Furnished patio, Location - ground floor, Square feet - 1399, Ping - 39, Garden view, Wardrobe or closet, Refrigerator, Bed count minimum 1, Bed count maximum 1 |
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Lotus Suite
Room Size:
1292 square feet m2
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GeneralSquare meters - 120, Water view, Microwave, Sofa bed, Location - top floor, In-room playpen, Square feet - 1292, Extra bed count 2, Wardrobe or closet, Ping - 36.31, Refrigerator, Bed count minimum 1, Bed count maximum 1 |
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West Lake Suite
Room Size:
1508 square feet m2
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GeneralNumber of living rooms 0, Square meters - 140, Number of bedrooms - 0, Yard, Microwave, Sofa bed, Lake view, In-room playpen, Extra bed count 2, Furnished patio, Location - ground floor, Wardrobe or closet, Ping - 42.38, Refrigerator, Bed count minimum 1, Bed count maximum 1, Square feet - 1508 |
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Garden View Room 2 Double Beds
Room Size:
678 square feet m2
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GeneralSquare feet - 678, Square meters - 63, Ping - 19.05, Garden view, Wardrobe or closet, Sofa bed, Courtyard view, In-room playpen, Bed count minimum 2, Extra bed count 2, Bed count maximum 2 |
|
Room, Terrace (Garden)
Room Size:
786 square feet m2
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GeneralSquare feet - 786, Patio, Yard, Terrace, In-room playpen, Extra bed count 1, Square meters - 73, Location - ground floor, Garden view, Wardrobe or closet, Bed count minimum 2, Ping - 22.09, Bed count maximum 2 |
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Courtyard Room King
Room Size:
m2
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GeneralWardrobe or closet, Bed count minimum 1, Extra bed count 1, Bed count maximum 1 |
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Courtyard Suite King
Room Size:
m2
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GeneralWardrobe or closet, Bed count minimum 1, Extra bed count 1, Bed count maximum 1 |
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Room, Terrace (Garden)
Room Size:
786 square feet m2
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GeneralSquare feet - 786, Patio, Wheelchair-width doorways, Low-height counters/sink, Yard, Ping - 22, Terrace, In-room playpen, Wheelchair accessible, Extra bed count 1, Square meters - 73, Location - ground floor, Garden view, Wheelchair-accessible bathroom vanity, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1 |
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Premier Garden View Room 2 Double Beds
Room Size:
786 square feet m2
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GeneralSquare feet - 786, Square meters - 73, Furnished balcony or patio, Garden view, Ping - 22, Wardrobe or closet, Sofa bed, In-room playpen, Bed count minimum 2, Extra bed count 2, Bed count maximum 2 |
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Premier Garden View Room King Bed
Room Size:
786 square feet m2
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GeneralSquare feet - 786, Square meters - 73, Furnished balcony or patio, Garden view, Ping - 22, Wardrobe or closet, Sofa bed, In-room playpen, Bed count minimum 1, Bed count maximum 1, Extra bed count 2 |
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Lagoon Suite
Room Size:
1399 square feet m2
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GeneralSquare meters - 130, Yard, Microwave, Sofa bed, In-room playpen, Extra bed count 2, Furnished patio, Location - ground floor, Square feet - 1399, Garden view, Wardrobe or closet, Refrigerator, Bed count minimum 1, Ping - 39.32, Bed count maximum 1 |
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Panorama Garden View Room King
Room Size:
861 square feet m2
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GeneralFurnished balcony or patio, Square meters - 80, Garden view, Wardrobe or closet, Terrace, Sofa bed, Ping - 24, Square feet - 861, In-room playpen, Bed count minimum 1, Bed count maximum 1, Extra bed count 2 |
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Garden View Room King Bed
Room Size:
678 square feet m2
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GeneralSquare feet - 678, Square meters - 63, Ping - 19.05, Garden view, Wardrobe or closet, Sofa bed, In-room playpen, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, City view |
FAQ's
Is this Xihu hotel pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at Xihu hotel?
Check-in time for Xihu hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the Xihu hotel have a swimming pool?
Yes, this Xihu hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Xihu hotel?
Best-rates for the Xihu hotel starts from $774 per night with includes Security/Safety, Business Services, Breakfast, Child Friendly, Bedding/Linens, Bar, Toiletries, Laundry, Air Conditioner, Parking, Wheelchair Accessible, Balcony/Terrace, Accessibility, Wellness Facilities, Entertainment, Internet, Pool, Sports/Activities, Spa, Restaurant, Guest Services, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Xihu hotel a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Xihu hotel wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Xihu hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Xihu hotel?
Based on the information reported by the owner or manager, the Xihu hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Xihu hotel?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
