Hotel Carlota | Hotel in Mexico City

| 8.4 (598 Reviews) |  1 Bathroom
Reforma Hotel | Hotel Carlota

Hotel in Reforma, Mexico City

This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli, and concierge services are onsite.
Hotel Carlota offers 35 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers and complimentary toiletries. This Mexico City hotel provides complimentary wireless Internet access. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Bedding/Linens
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Child Friendly
Internet
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. kids stay free! one child 11 years old or younger stays free when using existing bedding. rollaway/extra beds are not available.
Payment Policy
Airport shuttle fee: mxn 1392 per vehicle (roundtrip, maximum occupancy 2) pet deposit: mxn 1000 per stay pet fee: mxn 500 per pet, per stay the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 29 lbs per pet) pets allowed for an extra charge of mxn 500 per pet, per stay, plus a deposit of mxn 1000 per stay welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Richard
Dec 3, 2025 02:13:14 AM
Review Score:   6
Summary: Friendly staff, good location, but hotel has prioritised aesthetics over practicality. The hotel is very noisy — they play loud music all day and well into the night which makes it hard to relax in your room. The rooms are also very dark as they have small windows which overlook the walk ways. Then there’s a bunch of little things that make the rooms impractical — they give you robes but no where to hang the robes when wet, the only light by the sink is overhead so you have shadows on your face for shaving, etc. Finally the whole hotel could do with some maintenance — shower heads that are caked in limescale, lots of missing tiles in the swimming pool, lights that don’t work properly in the rooms.
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FAQ's

Is this Hotel Carlota pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Carlota have a swimming pool?

Yes, this Hotel Carlota has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Carlota?

Best-rates for the Hotel Carlota starts from $110 per night with includes TV, Bar, Accessibility, Internet, Air Conditioner, Transportation/Shuttle, Child Friendly, Laundry, Designated Smoking Area, Wheelchair Accessible, Balcony/Terrace, Bedding/Linens, Restaurant, Toiletries, Guest Services, Entertainment, Parking, Pool with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Carlota a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Carlota wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Carlota is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Carlota?

Based on the information reported by the owner or manager, the Hotel Carlota indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Carlota?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD110
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