Hotel Cielo | Hotel in Playa del Carmen
Hotel in Centro, Playa del Carmen
When you stay at this beach hotel you can enjoy umbrellas and free beach club nearby.
Hotel Cielo offers 18 air-conditioned accommodations with laptop-compatible safes and complimentary toiletries. These individually decorated and furnished accommodations include desks. Televisions come with digital channels and Netflix.
Bathrooms include showers. This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Shower
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Free toiletries
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Private bathroom
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Towels
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Hair dryer (on request)
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Bed sheets
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Ceiling fan
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Air conditioning
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Laptop-friendly workspace
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Desk
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Laptop-compatible safe
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Iron/ironing board (on request)
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Connecting rooms available
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Individually furnished
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Individually decorated
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1 restaurant
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Cooked-to-order breakfast available for a fee weekdays 7:30 AM–11:30 AM: MXN 290.00-350 for adults and MXN 150.00-300 for children
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Room service available
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Paper towels
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Airport shuttle on request
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24-hour roundtrip airport shuttle (surcharge)
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Area shuttle (surcharge)
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Offsite parking within 3281 ft (MXN 250 per day)
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This property does not have elevators
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Accessible airport shuttle
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Tile flooring in room
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Upper floors accessible by stairs only
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Wildlife and game drive
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Health club access
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Boat tours
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Water skiing
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Bicycle rentals
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Windsurfing
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Theme parks
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Skydiving
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Fitness center (discounted access)
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Beach (direct access)
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Snorkeling
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Ecotours
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Scuba diving
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Jet skiing
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Free beach club
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Ziplining
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Sailing
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Hiking/biking trails
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Scooter/moped rentals
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Spa services
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Access to nearby health club
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Streaming services
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Netflix
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32-inch TV
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Digital channels
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Coworking space
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Banquet hall
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Front-desk safe
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Spanish
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English
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Smoke-free property
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Beach towels
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24-hour front desk
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Daily housekeeping
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Concierge services
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Luggage storage
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Multilingual staff
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Tour/ticket assistance
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Available in some public areas: Free WiFi
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Available in all rooms: Free WiFi
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In-room WiFi speed: 25+ Mbps
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Rooftop terrace
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Beach umbrellas
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Massage - sports
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Massage - Swedish
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Massage - deep-tissue
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges minimum spring break check-in age is 18 years old noise-free guestrooms cannot be guaranteed safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Double Room (Double Interior Room)
Room Size:
225 square feet m2
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GeneralSquare meters - 21, Square feet - 225, Ping - 6, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1 |
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Room, 1 King Bed, Balcony
Room Size:
275 square feet m2
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GeneralPing - 8, Number of bedrooms - 1, Square feet - 275, Balcony, Square meters - 26, Location - top floor, Bed count minimum 1, Bed count maximum 1, City view |
|
Grand Family Room, Balcony
Room Size:
395 square feet m2
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GeneralNumber of bedrooms - 1, Square feet - 395, Ping - 11, Balcony, Square meters - 37, Location - top floor, Bed count maximum 3, City view, Bed count minimum 3 |
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Room, 1 King Bed
Room Size:
225 square feet m2
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GeneralSquare meters - 21, Square feet - 225, Ping - 6, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1 |
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Family Room, Balcony
Room Size:
395 square feet m2
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GeneralNumber of bedrooms - 1, Square feet - 395, Ping - 11, Balcony, Square meters - 37, Location - top floor, Bed count maximum 3, City view, Bed count minimum 3 |
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Triple Room
Room Size:
248 square feet m2
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GeneralSquare feet - 248, Number of bedrooms - 1, Ping - 7, Square meters - 23, Bed count minimum 2, Bed count maximum 2 |
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Quadruple Room
Room Size:
249 square feet m2
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GeneralSquare feet - 249, Number of bedrooms - 1, Ping - 7, Square meters - 23, Bed count minimum 2, Bed count maximum 2 |
FAQ's
Is this Hotel Cielo pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at Hotel Cielo?
Check-in time for Hotel Cielo starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the Hotel Cielo have a swimming pool?
No, this Hotel Cielo does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Hotel Cielo?
Best-rates for the Hotel Cielo starts from $67 per night with includes View, Bedding/Linens, Wellness Facilities, Toiletries, Air Conditioner, Ocean View, Transportation/Shuttle, Restaurant, Guest Services, Entertainment, Breakfast, Internet, TV, Balcony/Terrace, Security/Safety, Business Services, Spa, Child Friendly, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Hotel Cielo a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Hotel Cielo wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Hotel Cielo has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Hotel Cielo?
Based on the information reported by the owner or manager, the Hotel Cielo indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Hotel Cielo?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
