Hyatt Regency Mexico City | Hotel in Mexico City

| 9.4 (1433 Reviews) |  1 Bathroom
Polanco Hotel | Hyatt Regency Mexico City

Hotel in Polanco, Mexico City

3 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and outdoor tennis courts are onsite.
Hyatt Regency Mexico City offers 755 accommodations with minibars and video-game consoles. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include outdoor tennis courts, an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Free toiletries
  • Towels
  • Bathrobes
  • Hair dryer
Bedroom
  • Hypo-allergenic bedding
  • Select Comfort bed
  • Blackout drapes/curtains
  • Bed sheets
  • Premium bedding
  • Egyptian cotton sheets
  • Air conditioning (climate-controlled)
  • Pillow menu
  • Free cribs/infant beds
  • Turndown service
  • Desk
  • Safe
  • Slippers
  • Free newspapers
  • In-room massage
  • Phone
  • Iron/ironing board
Breakfast
  • Buffet breakfast available for a fee daily 6 AM–11 AM: USD 30 for adults and USD 15 for children
  • 24-hour room service
  • Coffee/tea in common area(s)
  • 1 bar
  • 3 restaurants and 1 coffee shop/cafe
  • Minibar
  • Coffee/tea maker
  • Free bottled water
Parking
  • Valet parking on site (USD 7.3 per day)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available
Accessibility
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible parking
  • Wheelchair-accessible lounge
  • Wheelchair-accessible business center
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Bicycle rentals
  • Golfing
  • Shopping
  • Steam room
  • Full-service spa
  • Indoor pool
  • Sauna
  • Tennis
  • Bicycle rentals
  • 24-hour fitness center
  • Fitness classes
  • 3 outdoor tennis courts
Entertainment
  • Video games
  • Pay movies
  • Premium channels
  • LCD TV
  • Video-game console
  • Cable channels
General
  • Conference center
  • Meeting rooms
  • Business center
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • ATM/banking services
  • Free newspapers in lobby
  • Banquet hall
  • Portuguese
  • French
  • English
  • Russian
  • Spanish
  • Designated smoking areas
Guest Services
  • In-room child care (surcharge)
  • Indoor pool
  • Free cribs/infant beds
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Daily housekeeping
  • Wedding services
  • 24-hour front desk
  • Laundry facilities
  • Dry cleaning service
  • Concierge services
  • Multilingual staff
Internet
  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet
Outdoors
  • Terrace
  • Pool sun loungers
  • Garden
Spa
  • Body scrubs
  • Facials
  • Massage - Swedish
  • Body treatments

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight express check-in available
Check-out
Check-out before noon express check-out available
Child Policy
Children are welcome. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately usd 30 for adults and usd 15 for children valet parking fee: usd 7.3 per day pet fee: usd 35 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 44 lbs per pet) food and water bowls are available pets allowed for an extra charge of usd 35 per pet, per night pets cannot be left unattended service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges it is hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

GERARDO
Mar 30, 2026 02:41:41 AM
Review Score:   10
Summary: .
See All Reviews

Room Arrangement

Room Info Facilities
Room, 1 King Bed (View)
Room Size: 301 square feet m2
1 King Bed
Room, 1 King Bed (View)

General

Pet-friendly room, Private bathroom, Rollaway/extra beds (free), Square meters - 28, Park view, Ping - 8.46, Bathtub or shower, Square feet - 301, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Club Room, 1 King Bed (Regency)
Room Size: 178 square feet m2
1 King Bed
Club Room, 1 King Bed (Regency)

General

Private bathroom, Rollaway/extra beds (free), Ping - 5, Square meters - 17, Club level room, Pets not allowed, Bathtub or shower, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 178, City view
Room, 1 King Bed
Room Size: 301 square feet m2
1 King Bed
Room, 1 King Bed

General

Ping - 8, Pet-friendly room, Private bathroom, Rollaway/extra beds (free), Square meters - 28, Bathtub or shower, Square feet - 301, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Room, 2 Twin Beds
Room Size: 301 square feet m2
2 Twin Beds
Room, 2 Twin Beds

General

Ping - 8, Pet-friendly room, Private bathroom, No rollaway/extra beds, Square meters - 28, Park view, Bathtub or shower, Square feet - 301, Bed count minimum 2, City view, Bed count maximum 2
Executive Suite
Room Size: 1001 square feet m2
Executive Suite

General

Square feet - 1001, Private bathroom, Rollaway/extra beds (free), Separate bathtub and shower, Square meters - 93, Ping - 28, Separate sitting area, Club level room, Pets not allowed, Separate bedroom, Separate dining area, City view
Regency, Suite, 1 King Bed
Room Size: 646 square feet m2
1 King Bed
Regency, Suite, 1 King Bed

General

Square feet - 646, Pets not allowed, Separate bedroom, Extra bed count 1, Separate dining area, Private bathroom, Rollaway/extra beds (free), Separate bathtub and shower, Square meters - 60, Ping - 18, Separate sitting area, Club level room, Park view, Bed count minimum 1, Bed count maximum 1, City view
Club Room, 1 King Bed (Regency, High Floor)
Room Size: 301 square feet m2
1 King Bed
Club Room, 1 King Bed (Regency, High Floor)

General

Ping - 8, Private bathroom, Rollaway/extra beds (free), Square meters - 28, Park view, Pets not allowed, Bathtub or shower, Square feet - 301, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Club Room, 2 Twin Beds (Regency)
Room Size: 301 square feet m2
2 Twin Beds
Club Room, 2 Twin Beds (Regency)

General

Ping - 8, Private bathroom, No rollaway/extra beds, Square meters - 28, Club level room, Pets not allowed, Bathtub or shower, Square feet - 301, Bed count minimum 2, City view, Bed count maximum 2
Club Room, 2 Twin Beds (Regency, High Floor)
Room Size: 301 square feet m2
2 Twin Beds
Club Room, 2 Twin Beds (Regency, High Floor)

General

Ping - 8, Private bathroom, No rollaway/extra beds, Square meters - 28, Park view, Pets not allowed, Bathtub or shower, Square feet - 301, Bed count minimum 2, City view, Bed count maximum 2
Room, 2 Twin Beds (View)
Room Size: 301 square feet m2
2 Twin Beds
Room, 2 Twin Beds (View)

General

Ping - 8, Pet-friendly room, Private bathroom, No rollaway/extra beds, Square meters - 28, Park view, Bathtub or shower, Square feet - 301, Bed count minimum 2, City view, Bed count maximum 2

FAQ's

Is this Hyatt Regency Mexico City pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hyatt Regency Mexico City?

Check-in time for Hyatt Regency Mexico City starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hyatt Regency Mexico City have a swimming pool?

Yes, this Hyatt Regency Mexico City has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hyatt Regency Mexico City?

Best-rates for the Hyatt Regency Mexico City starts from $427 per night with includes Bedding/Linens, Spa, Toiletries, Internet, Laundry, Parking, Balcony/Terrace, Accessibility, Sports/Activities, Wellness Facilities, Breakfast, Designated Smoking Area, Restaurant, Guest Services, Kitchen, Air Conditioner, Pool, TV, Business Services, Bar, Entertainment, Child Friendly, Wheelchair Accessible with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hyatt Regency Mexico City a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hyatt Regency Mexico City wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hyatt Regency Mexico City is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hyatt Regency Mexico City?

Based on the information reported by the owner or manager, the Hyatt Regency Mexico City indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hyatt Regency Mexico City?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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USD427
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