Ixtapa Palace | Hotel in Ixtapa

| 7.5 (302 Reviews) |  2 Bathrooms  9 Guests
Ixtapa Hotel | Ixtapa Palace

Hotel in Ixtapa

Ixtapa Palace features 3 swimming pools, hot tub, tennis courts and mini golf. The property is located 656 feet from Ixtapa Bay and 0.6 mi from Ixtapa Marina. The rooms offer air conditioning, wardrobe, satellite TV and telephone. The bathrooms come with a shower and free toiletries, and the kitchens have microwave, fridge and coffee maker. The on-site restaurant is open all day. Guests can find other options within 0.6 mi. A gym, spa treatments and steam room are also available. There is an onsite minimarket and bike rental. Ixtapa Palace is 15 minutes’ drive from Ixtapa-Zihuatanejo Bay and 20 minutes’ drive from Ixtapa-Zihuatanejo International Airport.

Ixtapa Palace is located in Ixtapa.

This 26 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Restaurant, Breakfast, and several others. This is a 4 star rated property and has over 302 reviews with the average score of 7.5 . Coming to Ixtapa and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 26 Bedrooms Hotel if you want to learn more about this place in Ixtapa. These details are authentic, as they are provided by our partner, booking.com.

This Ixtapa Palace in Ixtapa is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Ixtapa Palace”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Security/Safety
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Laundry

Facility Overview

Breakfast
  • Snack bar
  • Restaurant
Parking
  • Parking garage
  • Accessible parking
  • Parking on site
  • Parking
  • Free parking
  • Private Parking
Accessibility
  • Wheelchair accessible
Activities
  • Spa
  • Bike tours
  • Fitness center
  • Tour or class about local culture
  • Cycling
  • Beauty services
  • Spa lounge/Relaxation area
  • Public Bath
  • Yoga classes
  • Tennis court
  • Walking tours
  • Ping-pong
  • Tennis equipment
  • Aerobics
  • Spa facilities
  • Massage
  • Mini golf
  • Massage chair
  • Open-air bath
  • Spa/Wellness packages
  • Fitness classes
  • Sauna
  • Playground
  • Fitness
  • Solarium
Entertainment
  • Board games/Puzzles
  • Indoor play area
  • Outdoor play equipment for kids
General
  • Air conditioning
  • Facilities for disabled guests
  • Safe
  • Soundproof rooms
  • Smoke-free property
  • Non-smoking rooms
  • Elevator
  • Family rooms
  • Convenience store on site
Guest Services
  • Daily housekeeping
  • 24-hour front desk
  • Currency exchange
  • Vending machine (drinks)
  • Shared lounge/TV area
  • Baggage storage
  • Laundry
  • Private check-in/out
  • Vending machine (snacks)
  • Hair/Beauty salon
  • Tour desk
  • Invoice provided
Outdoors
  • Outdoor pool (year-round)
  • Picnic area
  • Outdoor furniture
  • Terrace
  • Outdoor pool
  • Sun deck
  • Garden
Security/Safety
  • CCTV in common areas
  • 24-hour security
  • Key card access
  • Smoke alarms
  • CCTV outside property
  • Fire extinguishers
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • First aid kits available
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Contactless check-in/out
Spa
  • Shallow end
  • Kids' pool
  • Beach umbrellas
  • Swimming pool
  • Beach chairs/Loungers
  • Plunge pool
  • Pool bar
  • Waterslide

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
7.62
Location:
8.51
Staff:
8.28
Facilities:
7.12
Comfort:
7.66
Cleanliness:
7.95
Iris
Apr 7, 2026 07:00:00 AM
Review Score:   9
Canada
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: The location is great and the staff is nice. The rooms are clean and functional. The hotel had some renovations going on, so we couldn't enjoy of all the amenities but it is a great place.
Negative: At check out time. As we were in a group of multiple rooms. The person cleaning our room didn't spread the towels correctly and they were trying to charge us things without even verifying first, the receptionist in that moment was in some way rude. Until one of the person checking the other rooms found them folded and unused.
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Room Arrangement

Room Info Facilities
Senior Suite
Room Type: Apartment
Room Size: 54 m2
2 Sofa bed Bed
1 Full bed(s) Bed
Senior Suite

Bathroom

Shampoo, Private bathroom, Free toiletries, Bathtub, Shower, Toilet paper, Body soap, Towels, Conditioner, Bathtub or shower, Toilet

General

Air conditioning, Safe, Soundproof, Trash cans, Key card access, Interconnecting room(s) available, Tile/Marble floor, Key access

Media & Technology

Satellite channels, Flat-screen TV, TV

Kitchen

Microwave, Dining table, Kitchenette

Outdoors

Outdoor furniture, Patio, Balcony, Terrace

Living Area

Sitting area, Sofa, Dining area, Desk

Bedroom

Extra long beds (> 6.5 ft), Wardrobe or closet

View

Inner courtyard view, Mountain view, Garden view, City view, Quiet street view, Landmark view, View, Pool view

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator, Upper floors accessible by stairs only, Entire unit located on ground floor

Room amenities

Clothes rack, Non-feather pillow, Socket near the bed, Sofa bed

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Junior Suite
Room Type: Studio
Room Size: 41 m2
1 Full bed(s) Bed
1 Sofa bed Bed
2 Full bed(s) Bed
Junior Suite

Bathroom

Shampoo, Private bathroom, Free toiletries, Bathtub, Shower, Toilet paper, Body soap, Towels, Conditioner, Bathtub or shower, Toilet

Media & Technology

Satellite channels, Flat-screen TV, TV

General

Air conditioning, Fan, Trash cans, Key card access, Tile/Marble floor, Key access

Kitchen

Microwave, Kitchenette

Outdoors

Patio, Balcony

Living Area

Sitting area, Sofa, Desk

Bedroom

Extra long beds (> 6.5 ft), Wardrobe or closet

View

Inner courtyard view, Garden view, City view, Quiet street view, Landmark view, View, Pool view

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator, Entire unit located on ground floor

Room amenities

Clothes rack, Non-feather pillow, Socket near the bed, Sofa bed

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Ixtapa Palace pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Ixtapa Palace?

Check-in time for Ixtapa Palace starts counting from 4:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Ixtapa Palace have a swimming pool?

Yes, this Ixtapa Palace has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Ixtapa Palace?

Best-rates for the Ixtapa Palace starts from $78 per night with includes Pool, Wheelchair Accessible, Ocean View, Oceanfront, Bedding/Linens, Child Friendly, Laundry, TV, Balcony/Terrace, Sports/Activities, Spa, Guest Services, Entertainment, Air Conditioner, Parking, Restaurant, Breakfast, View, Accessibility, Security/Safety, Wellness Facilities, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Ixtapa Palace a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Ixtapa Palace wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Ixtapa Palace is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Ixtapa Palace?

Based on the information reported by the owner or manager, the Ixtapa Palace indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Ixtapa Palace?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD78
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