Is this MyOtel - Santacruz pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the MyOtel - Santacruz have a swimming pool?

No, this MyOtel - Santacruz does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is MyOtel - Santacruz a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the MyOtel - Santacruz wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the MyOtel - Santacruz has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the MyOtel - Santacruz?

Based on the information reported by the owner or manager, the MyOtel - Santacruz indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for MyOtel - Santacruz?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

MyOtel - Santacruz | Hotel in Mumbai

| 8.0 (3 Reviews) | 1 Bathroom

Hotel in Santacruz, Mumbai

Art Deco hotel with free valet parking connected to the convention center in Mumbai
24-hour room service, concierge services, and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, express check-in, a garden, and a porter/bellhop are onsite.
Change of towels is available on request.
MyOtel - Santacruz offers 26 air-conditioned accommodations with safes and complimentary newspapers. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch LED televisions come with digital channels.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Designated Smoking Area

Balcony/Terrace

Bedding/Linens

Wellness Facilities

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Towels

Toilet paper

Shower

Toothbrush and toothpaste

Hair dryer

Soap

Private bathroom

Free toiletries

Shampoo

Bedroom

Air conditioning

Down comforter

Pillow menu

Egyptian cotton sheets

Bed sheets

Premium bedding

Memory foam mattress

Ceiling fan

Iron/ironing board

Energy-saving switches

Electrical adapters/chargers

Free newspapers

Slippers

Phone

LED light bulbs

Safe

Breakfast

Full breakfast available for a fee daily 8:00 AM–10:00 AM: INR 200-200 for adults and INR 100-100 for children

24-hour room service

Free tea bags/instant coffee

Tea service at check-in

Electric kettle

Local meal delivery service

Free bottled water

Parking

Free valet parking on site

Free self parking on site

Wheelchair-accessible parking available

Accessibility

This property does not have elevators

Wheelchair accessible (may have limitations)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility

Wheelchairs available on site

Well-lit path to entrance

Area rugs in public areas

Wheelchair-accessible parking

Doorbell and phone notification

2 on-site accessible parking spaces

Activities

Health/beauty spa

Scooter/moped rentals

Bike parking

Electric bike charging stations

Entertainment

32-inch LED TV

Digital channels

General

Lockers available

Hindi

English

At least 80% lighting from LEDs

Vegetarian dining options

At least 80% of food locally-sourced

Renovated entire property - March 2025

At least 80% organic food

Double-glazed windows

Romance packages available

Rooftop garden

Locally-owned & organized tours & activities

Designated smoking areas (fines apply)

Living plant wall

100% renewable energy

Couples dining

Guest Services

Concierge services

24-hour front desk

Change of bedsheets (on request)

Porter/bellhop

Daily housekeeping

Change of towels (on request)

Internet

In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Outdoor furniture

Outdoor entertainment area

Garden

Policies

Check-in

Check-in start time: noon; check-in end time: 10:00 am express check-in available minimum check-in age: 18

Check-out

Check-out before 10:00 am

Child Policy

Children are welcome. rollaway/extra beds are available for inr 1100.0 per day. cribs (infant beds) are not available.

Payment Policy

Fee for full breakfast: approximately inr 200 to 200 for adults, and inr 100 to 100 for children rollaway bed fee: inr 1100.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges long-term renters welcome mobile payment options include: google pay, apple pay, razorpay, paytm, phonepe, amazon pay, and paypal safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, mobile payments, and cash

Reviews

Alban

Jul 16, 2025 06:18:34 AM

Review Score: 8

Summary: Hotel surrounding area is Very dirty.

See All Reviews

Room Arrangement

Room Info	Facilities
Luxury Double Room Room Size: 178 square feet m² 1 Queen Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Mini-fridge, Number of bedrooms - 0, Ping - 5, Square meters - 17, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 178, City view
Business Twin Room, City View Room Size: 213.5 square feet m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Ping - 6, Square meters - 19, Laptop-friendly workspace, Wheelchair accessible, Square feet - 213.5, Mini-fridge, No rollaway/extra beds, Desk, Separate sitting area, Bed count minimum 2, City view, Bed count maximum 2
Premium Double Room Room Size: 177.9 square feet m² 1 Queen Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Ping - 5, Desk, Square meters - 17, Square feet - 177.9, Separate sitting area, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1, City view