Is this Franschhoek hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Franschhoek hotel have a swimming pool?

Yes, this Franschhoek hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Franschhoek hotel?

Best-rates for the Franschhoek hotel starts from $263 per night with includes Laundry, Air Conditioner, Balcony/Terrace, Entertainment, Bedding/Linens, Toiletries, Guest Services, Breakfast, Child Friendly, Pool, Security/Safety, Business Services, Internet, Wellness Facilities, Restaurant, Parking, Accessibility, Transportation/Shuttle, Bar, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Franschhoek hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Franschhoek hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Franschhoek hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Franschhoek hotel?

Based on the information reported by the owner or manager, the Franschhoek hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Franschhoek hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Protea Hotel by Marriott Franschhoek | Hotel in Franschhoek

| 8.8 (312 Reviews) | 1 Bathroom

Franschhoek Hotel | Protea Hotel by Marriott Franschhoek

Hotel in Franschhoek

Hotel with free parking, 6-minute walk to Franschhoek Wine Tram
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Housekeeping is available on request.
Protea Hotel by Marriott Franschhoek offers 40 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. 40-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Free toiletries

Hair dryer

Towels

Toilet paper

Soap

Bedroom

Free cribs/infant beds

Ceiling fan

Blackout drapes/curtains

Air conditioning

Bed sheets

Desk

Laptop-compatible safe

Access via exterior corridors

Water-efficient showers only

Phone

Breakfast

Cooked-to-order breakfast available for a fee daily 6:30 AM–10:00 AM: ZAR 235 per person

1 bar

Room service available

1 restaurant

Free bottled water

Minibar

Local meal delivery service

Electric kettle

Parking

Area shuttle (surcharge)

Wheelchair-accessible parking and van parking available

24-hour roundtrip airport shuttle (surcharge)

Free self parking on site

Airport shuttle on request

Accessibility

Well-lit path to entrance

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible registration desk

Wheelchair-accessible van parking

Visual fire alarm

Upper floors accessible by stairs only

Accessible airport shuttle

Wheelchair-accessible parking

This property does not have elevators

Wheelchair-accessible lounge

Wheelchair accessible (may have limitations)

Tile flooring in public areas

Wheelchair-accessible restaurant

Smooth flooring in public areas

Activities

Golfing

Fitness center (free access)

Horse riding

Bicycle rentals

Hiking/biking trails

Mountain biking

Health club access

Mountain climbing

Access to nearby health club

Outdoor pool

Entertainment

40-inch Smart TV

Satellite channels

Premium channels

Netflix

Streaming services

General

Computer station

Reception hall

Gift shop/newsstand

Front-desk safe

Library

English

Afrikaans

Xhosa

No plastic coffee stirrers

Biodegradable coffee stirrers

Vegan dining options

Vegetarian dining options

Comprehensive food waste policy

No plastic drinking straws

Smoke-free property

Guest Services

Free cribs/infant beds

Outdoor pool

Laundry facilities

Change of bedsheets (on request)

Dry cleaning service

Concierge services

Daily housekeeping

Tour/ticket assistance

Change of towels (on request)

Luggage storage

Multilingual staff

Laundry facilities

24-hour front desk

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Garden

Terrace

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: midnight minimum check-in age: 18

Check-out

Check-out before 10:00 am

Child Policy

Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Fee for cooked-to-order breakfast: approximately zar 235 per person airport shuttle fee: zar 1250 per person (one-way) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses solar energy

Reviews

Katherine

Jan 1, 2026 05:02:52 AM

Review Score: 8

Summary: Average stay at a good location close to franschhoek town and also the tram station. Bed sheets didn’t feel clean the first night and we had to request for a change on the second. There’s a small pool however we didn’t really get a chance to use it because there are only a limited amount of beach chairs and guests seemed to be lurking around and jumping to it whenever one became available. Management should consider having a few more chairs there. Staff were very friendly and helpful.

See All Reviews

Room Arrangement

Room Info	Facilities
Executive Room, 1 Bedroom Room Size: 35.6 square feet m² 1 King Bed	General Number of living rooms 0, Toaster, Number of bedrooms - 0, Kitchenette, Full-sized refrigerator/freezer, Microwave, Shower only, Number of bathrooms - 1, Cookware, dishware, and utensils, Paper towels, Square meters - 3.3, Wardrobe or closet, Ping - 1, Oven, Square feet - 35.6, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Room, 2 Twin Beds Room Size: m² 2 Twin Beds	General Number of living rooms 0, Wardrobe or closet, Bathtub or shower, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 1 King Bed Room Size: 45 square feet m² 1 King Bed	General Number of living rooms 0, Location - ground floor, Number of bedrooms - 0, Wardrobe or closet, Shower only, Ping - 1, Room and bed type depend on availability check-in, Square meters - 4, Square feet - 45, Bed count minimum 1, Bed count maximum 1