Is this Umhlanga Ridge hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Umhlanga Ridge hotel have a swimming pool?

Yes, this Umhlanga Ridge hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Umhlanga Ridge hotel?

Best-rates for the Umhlanga Ridge hotel starts from $103 per night with includes Accessibility, Restaurant, Kitchen, Parking, Pool, Toiletries, Internet, Business Services, Wellness Facilities, Balcony/Terrace, Security/Safety, Bedding/Linens, Bar, Child Friendly, Laundry, TV, Wheelchair Accessible, Breakfast, Air Conditioner, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Umhlanga Ridge hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Umhlanga Ridge hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Umhlanga Ridge hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Umhlanga Ridge hotel?

Based on the information reported by the owner or manager, the Umhlanga Ridge hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Umhlanga Ridge hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge | Hotel in Umhlanga

| 8.6 (379 Reviews) | 1 Bathroom

Umhlanga Ridge Hotel | Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

Hotel in Umhlanga Ridge, Umhlanga

Family-friendly hotel with a rooftop terrace connected to the convention center in uMhlanga
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace, and a conference center are onsite.
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge offers 205 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This uMhlanga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Towels

Free toiletries

Hair dryer

Bedroom

Blackout drapes/curtains

Premium bedding

Air conditioning

Bed sheets

Individually furnished

Laptop-friendly workspace

Desk

Laptop-compatible safe

Restaurant dining guide

Iron/ironing board

Individually decorated

Phone

Breakfast

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: ZAR 250 per person

1 restaurant

1 bar

Coffee/tea in common area(s)

Room service available

Free bottled water

Free tea bags/instant coffee

Mini-fridge

Electric kettle

Parking

24-hour roundtrip airport shuttle (surcharge)

Height restrictions apply for onsite parking

Airport shuttle on request

Area shuttle

Self parking on site (ZAR 65 per night)

Wheelchair-accessible parking available

Accessibility

Wheelchair-accessible path of travel

Elevator

Wheelchair-accessible public washroom

Wheelchair-accessible lounge

Elevator door width (inches): 39

Front entrance ramp

Raised toilet seat height (inches): 20

Wheelchair-accessible fitness center

Wheelchair-accessible restaurant

Well-lit path to entrance

Wheelchair-accessible business center

Wheelchair-accessible parking

5 on-site accessible parking spaces

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible pool

Wheelchairs available on site

Raised toilet seat

Stair-free path to entrance

Wheelchair-accessible path to elevator

Activities

Golfing

Theme parks

Surfing/body boarding

Golf lessons

Boat tours

Mountain biking

Beach access

Windsurfing

Snorkeling

Fitness center

Outdoor pool

Entertainment

Satellite channels

32-inch LCD TV

Premium channels

General

Business center

Meeting rooms

Computer station

Conference center

Elevator

Front-desk safe

Banquet hall

English

Xhosa

Zulu

No plastic coffee stirrers

Smoke-free property

Guest Services

Mini-fridge

Outdoor pool

Laundry facilities

Daily housekeeping

24-hour front desk

Luggage storage

Laundry facilities

Dry cleaning service

Porter/bellhop

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Garden

Pool sun loungers

Rooftop terrace

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: midnight early check-in is available for a fee early check-in subject to availability express check-in available minimum check-in age: 21

Check-out

A late check-out fee will be charged check-out before 11 am express check-out available late check-out subject to availability

Child Policy

Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately zar 250 per person airport shuttle fee: zar 350 per person (one-way) self parking fee: zar 65 per night early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Sean

Dec 17, 2025 01:03:21 PM

Review Score: 6

Summary: Ron was clean, Not applicable

See All Reviews

Room Arrangement

Room Info	Facilities
Room, 1 King Bed Room Size: 237 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 237, Shower only, Room and bed type depend on availability check-in, Square meters - 22, Number of bathrooms - 1, Private bathroom, Number of bedrooms - 3, Ping - 6.66, Park view, Courtyard view, Bed count minimum 1, Bed count maximum 1
Room, 2 Twin Beds Room Size: 237 square feet m² 2 Twin Beds	General Number of living rooms 0, Square feet - 237, Private bathroom, Number of bedrooms - 1, Ping - 7, Shower only, Room and bed type depend on availability check-in, Park view, Bed count minimum 2, Square meters - 22, Number of bathrooms - 1, Bed count maximum 2
Room, 1 Double Bed Room Size: 237 square feet m² 1 Double Bed	General Shower grab bar height (centimeters) - 99, Wheelchair-width doorways, Number of bedrooms - 1, Ping - 7, Accessible vanity height (inches) - 33, Room and bed type depend on availability check-in, Toilet grab bar height (centimeters) - 97, Grab bar - near toilet, Low bed height (inches) - 26, Lowered locks/deadbolt, Accessible vanity height (centimeters) - 85, Square meters - 22, Lowered electrical outlets in bathroom, Doorway wheelchair width (inches) - 30, Doorway wheelchair width (centimeters) - 75, Roll-in shower width (centimeters) - 147, Fixed shower seat, Height-adjustable showerhead, Low-height bed, Wheelchair-accessible bathroom vanity, Shower grab bar height (inches) - 39, Toilet grab bar height (inches) - 38, Bed count minimum 1, Number of living rooms 0, Square feet - 237, Grab bar - in shower, Low bed height (centimeters) - 65, Shower only, Hand-held showerhead, Wheelchair accessible, Number of bathrooms - 1, Lowered peephole/view port in door, Private bathroom, Park view, Roll-in shower width (inches) - 58, Roll-in shower, Bed count maximum 1
Room, 2 Double Beds Room Size: 323 square feet m² 2 Double Beds	General Number of living rooms 0, Ping - 9, Number of bedrooms - 1, Shower only, Square feet - 323, Separate dining area, Number of bathrooms - 1, Travel crib, Square meters - 30, Private bathroom, Courtyard view, Bed count minimum 2, Bed count maximum 2
Apartment, 2 Bedrooms Room Size: 797 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 797, Number of bedrooms - 2, Microwave, Shower only, Ping - 22.4, Separate dining area, Number of bathrooms - 1, Travel crib, Square meters - 74, Private bathroom, Balcony, Bed count minimum 1, Bed count maximum 1, City view
Apartment, 2 Bedrooms Room Size: 796 square feet m² 1 King Bed	General Ping - 22.37, Number of bedrooms - 2, Microwave, Shower only, Square feet - 796, Separate dining area, Number of bathrooms - 1, Travel crib, Square meters - 74, Private bathroom, Balcony, Bed count minimum 1, Bed count maximum 1, City view
Loft, 1 Bedroom Room Size: 807 square feet m² 1 King Bed	General Ping - 22.68, Number of bedrooms - 1, Microwave, Shower only, Number of living rooms 1, Number of bathrooms - 2, Travel crib, Square meters - 75, Private bathroom, Square feet - 807, Separate sitting area, Park view, Courtyard view, Bed count minimum 1, Bed count maximum 1
Executive Suite, 1 Bedroom, Balcony Room Size: 614 square feet m² 1 King Bed	General Square feet - 614, Number of bedrooms - 1, Ping - 17.26, Microwave, Shower only, Square meters - 57, Number of living rooms 1, Number of bathrooms - 2, Travel crib, Private bathroom, Separate sitting area, Park view, Balcony, Courtyard view, Bed count minimum 1, Bed count maximum 1