Is this Greater Johannesburg Metropolitan Area hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Greater Johannesburg Metropolitan Area hotel have a swimming pool?

Yes, this Greater Johannesburg Metropolitan Area hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Greater Johannesburg Metropolitan Area hotel?

Best-rates for the Greater Johannesburg Metropolitan Area hotel starts from $127 per night with includes Pool, Security/Safety, Bedding/Linens, Fireplace/Heating, Breakfast, Internet, Air Conditioner, Parking, Bar, Guest Services, Kitchen, Transportation/Shuttle, Wellness Facilities, Child Friendly, Laundry, Accessibility, Restaurant, Business Services, Toiletries, Wheelchair Accessible, Balcony/Terrace with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Greater Johannesburg Metropolitan Area hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Greater Johannesburg Metropolitan Area hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Greater Johannesburg Metropolitan Area hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Greater Johannesburg Metropolitan Area hotel?

Based on the information reported by the owner or manager, the Greater Johannesburg Metropolitan Area hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Greater Johannesburg Metropolitan Area hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch | Hotel in Johannesburg

| 8.6 (402 Reviews) | 1 Bathroom

Greater Johannesburg Metropolitan Area Hotel | Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

Hotel in Greater Johannesburg Metropolitan Area, Johannesburg

Suburban Johannesburg hotel connected to a shopping center, steps from Melrose Arch Shopping Centre
An outdoor pool, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a 24-hour fitness center, a conference center, and a coffee shop/cafe are onsite.
Change of bedsheets is available on request.
Protea Hotel Fire & Ice by Marriott JHB Melrose Arch offers 197 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. LCD televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Johannesburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a 24-hour fitness center, and in-room fitness.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Free toiletries

Hair dryer

Bathroom (partially open)

Towels

Shower

Bedroom

Bed sheets

Air conditioning

Pillow menu

Streaming fitness classes

Laptop-friendly workspace

Phone

Iron/ironing board (on request)

Laptop-compatible safe

Connecting rooms available

Turndown service

Desk

Breakfast

Full breakfast available for a fee daily 6:30 AM–10:30 AM: ZAR 235 for adults and ZAR 235 for children

2 bars/lounges

1 restaurant and 1 coffee shop/cafe

24-hour room service

Coffee/tea maker

Champagne service

Minibar

Free bottled water

Parking

Free area shuttle up to 6 kilometers

Airport shuttle on request

Covered self parking on site (ZAR 50 per night)

24-hour roundtrip airport shuttle (surcharge)

Accessibility

Low-height electrical outlets in bathroom

Magnifying mirror

Wheelchair-accessible concierge desk

Wheelchair-accessible path of travel

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible registration desk height (inches): 419

Wheelchair-accessible restaurant

Wheelchair-accessible fitness center

Elevator door width (inches): 315

Grab bar near toilet

Toilet grab bar height (inches): 285

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible lounge

Wheelchair-accessible public washroom

Activities

Golf lessons

Golfing

Ecotours

Fitness center (discounted access)

Health/beauty spa

24-hour fitness center

Outdoor pool

Shopping mall

Designer stores

Entertainment

Satellite channels

LCD TV

Premium channels

General

Meeting rooms - 5

Conference center (2214 square feet of space)

Elevator

Banquet hall

English

Zulu

TV in lobby

No plastic coffee stirrers

Romance packages available

Couples dining

Vegan dining options

Fireplace in lobby

Smoke-free property

Vegetarian dining options

Double-glazed windows

Guest Services

Free area shuttle

Highchair

Outdoor pool

Laundry facilities

Daily housekeeping

Change of bedsheets (on request)

Concierge services

Porter/bellhop

Luggage storage

Dry cleaning service

Turndown service

24-hour front desk

Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Garden

Pool sun loungers

Pool umbrellas

Terrace

Outdoor furniture

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight minimum check-in age: 18

Check-out

Check-out before 10:00 am

Child Policy

Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for full breakfast: approximately zar 235 for adults and zar 235 for children airport shuttle fee: zar 760 per vehicle (one way) covered self parking fee: zar 50 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)

Reviews

Youngran

Oct 22, 2025 09:03:14 PM

Review Score: 10

Summary: The hotel was in a perfect location, the breakfast had plenty of options, and the room was very comfortable and spotless.

See All Reviews

Room Arrangement

Room Info	Facilities
Room, 2 Twin Beds Room Size: 265 square feet m² 2 Twin Beds	General Number of living rooms 0, Private bathroom, Pool view, Ping - 7, Wardrobe or closet, Square meters - 25, Square feet - 265, Bed count minimum 2, Bed count maximum 2
Guest Room,1 King Bed ,Non-smoking Room Size: 269 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 269, Number of bedrooms - 0, Visual fire alarm, Doorbell/telephone notification, Lever door handles, Square meters - 25, Pool view, Bathroom grab bars, Wardrobe or closet, Telephone accessibility kit, Ping - 7.56, Height-adjusted amenities, Bed count minimum 1, Bed count maximum 1, City view
Junior Suite, 1 King Bed Room Size: 462.6 square feet m² 1 King Bed	General Bathrobes, Private bathroom, Square feet - 462.6, No rollaway/extra beds, Square meters - 43.0, Wardrobe or closet, Separate sitting area, Ping - 13, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Room, 1 King Bed Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1