Shangri-La Hangzhou | Hotel in Hangzhou
Hotel in Xihu, Hangzhou
This hotel features 2 restaurants, a health club, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
Shangri-La Hangzhou offers 198 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually decorated. 37-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Refrigerators and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include a health club.
Children under 12 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Shower/tub combination
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Bathrobes
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Free toiletries
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Hair dryer
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Private bathroom
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Towels
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Air conditioning
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Blackout drapes/curtains
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Free cribs/infant beds
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Rollaway/extra beds (surcharge)
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Bed sheets
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Hypo-allergenic bedding
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Slippers
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Phone
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Individually decorated
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Access via exterior corridors
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Free newspapers
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Soundproofing
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Safe
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Turndown service
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Desk
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Laptop-friendly workspace
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Iron/ironing board
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Connecting rooms available
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24-hour room service
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Coffee/tea in common area(s)
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1 bar
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Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–10:30 AM on weekends: CNY 184 per person
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2 restaurants
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Electric kettle
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Refrigerator (on request)
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Free bottled water
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Coffee/tea maker
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Minibar
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Free self parking on site
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Limited onsite parking
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Train station pick-up shuttle (surcharge)
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24-hour roundtrip airport shuttle (surcharge)
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Airport shuttle on request
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Wheelchair-accessible parking available
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Height restrictions apply for onsite parking
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Elevator
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Wheelchair-accessible path of travel
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Wheelchair-accessible parking
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In-room accessibility
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Hiking/biking trails
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Mountain biking
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Fitness center
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Playground
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Hiking/biking trails
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Bicycle rentals
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37-inch flat-screen TV
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Cable channels
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Conference center (9688 square feet of space)
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Meeting rooms
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24-hour business center
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ATM/banking services
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Elevator
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Banquet hall
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Front-desk safe
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Gift shop/newsstand
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Free newspapers in lobby
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English
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Chinese (Mandarin)
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Refrigerator (on request)
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Snack bar/deli
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In-room child care (surcharge)
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Free cribs/infant beds
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Laundry facilities
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Playground
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Rollaway/extra beds (surcharge)
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Soundproofed rooms
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Daily housekeeping
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Concierge services
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Dry cleaning service
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Multilingual staff
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Wedding services
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Turndown service
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Laundry facilities
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Luggage storage
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Porter/bellhop
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24-hour front desk
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Tour/ticket assistance
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Available in some public areas: Free WiFi
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Available in all rooms: Free WiFi and wired Internet
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Terrace
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BBQ grill(s)
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Garden
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the listed child breakfast fee applies to guests age 11 and younger. this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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West Wing Hillview King
Room Size:
388 square feet m2
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GeneralDoorbell/telephone notification, Hill view, Bathroom grab bars, Square meters - 36, Square feet - 388, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Ping - 10.90 |
|
West Wing Lakeside Gardenview King
Room Size:
388 square feet m2
|
GeneralDoorbell/telephone notification, Bathroom grab bars, Garden view, Balcony, Square meters - 36, Square feet - 388, Ping - 10.9, Bed count minimum 1, Extra bed count 1, Bed count maximum 1 |
|
Twin Room, Garden View, Lakeside (West Wing Horizon)
Room Size:
388 square feet m2
|
GeneralNumber of living rooms 0, Number of bedrooms - 0, Doorbell/telephone notification, Square meters - 36, Square feet - 388, Lake view, Extra bed count 1, Bathroom grab bars, Garden view, Balcony, Bed count minimum 2, Ping - 10.90, Bed count maximum 2 |
|
West Wing Lakeside Gardenview Twin
Room Size:
388 square feet m2
|
GeneralDoorbell/telephone notification, Bathroom grab bars, Garden view, Balcony, Square meters - 36, Square feet - 388, Ping - 10.9, Extra bed count 1, Bed count minimum 2, Bed count maximum 2 |
|
West Wing Horizon Lakeside Gardenview King
Room Size:
388 square feet m2
|
GeneralDoorbell/telephone notification, Bathroom grab bars, Garden view, Balcony, Square meters - 36, Square feet - 388, Lake view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Ping - 10.90 |
|
West Wing Horizon Hillview Twin
Room Size:
388 square feet m2
|
GeneralNumber of living rooms 0, Number of bedrooms - 0, Doorbell/telephone notification, Hill view, Bathroom grab bars, Square meters - 36, Square feet - 388, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Ping - 10.90, Bed count maximum 2 |
|
West Wing Horizon Hillview King
Room Size:
398 square feet m2
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GeneralDoorbell/telephone notification, Hill view, Bathroom grab bars, Square meters - 37, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 398, Ping - 11.19 |
|
West Superior Hillview Twin
Room Size:
388 square feet m2
|
GeneralDoorbell/telephone notification, Hill view, Bathroom grab bars, Ping - 11, Square meters - 36, Square feet - 388, Extra bed count 1, Bed count minimum 2, Bed count maximum 2 |
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West Wing Executive Suite
Room Size:
560 square feet m2
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GeneralSquare meters - 52, Partial lake view, Ping - 16, Square feet - 560, Bed count minimum 1, Extra bed count 1, Bed count maximum 1 |
FAQ's
Is this property pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at property?
Check-in time for Shangri-La Hangzhou starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the property have a swimming pool?
No, this Shangri-La Hangzhou does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in property?
Best-rates for the Shangri-La Hangzhou starts from $129 per night with includes Toiletries, Breakfast, Barbecue/Outdoor Cooking, Child Friendly, Internet, Wellness Facilities, Bar, TV, Business Services, Kitchen, Laundry, Balcony/Terrace, Accessibility, Bedding/Linens, Restaurant, Guest Services, Air Conditioner, Parking, Wheelchair Accessible with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is property a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the property wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Shangri-La Hangzhou is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the property?
Based on the information reported by the owner or manager, the Shangri-La Hangzhou indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for property?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
