Sterling Lake Palace Alleppey | Hotel in Ambalapuzha

| 7.6 (49 Reviews) | 1 Bathroom

Alappuzha Hotel | Sterling Lake Palace Alleppey

Hotel in Alappuzha, Ambalapuzha

This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Sterling Lake Palace Alleppey offers 58 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature Egyptian cotton sheets. Refrigerators and coffee/tea makers are provided.

Guests can surf the web using the complimentary wireless Internet access. 43-inch LED televisions come with cable channels. Additionally, rooms include complimentary bottled water and complimentary toiletries. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Child Friendly

Internet

Kitchen

Laundry

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: 7:00 pm contactless check-in available express check-in available minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before 11:00 am contactless check-out available express check-out available late check-out subject to availability

Child Policy

Children are welcome. cribs (infant beds) are not available.

Payment Policy

Pet fee: inr 2360 per pet, per night late check-out is available for a fee (subject to availability) an in-room safe is available for an additional fee the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 66 lbs per pet) food and water bowls are available pets allowed for an extra charge of inr 2360 per pet, per night pets cannot be left unattended specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property please note: to comply with local law, no alcohol will be served in this property on the first day of every month. safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Sailendra

Dec 1, 2025 11:25:18 PM

Review Score: 6

Summary: We stayed at Sterling Lake Palace Alleppey for a 3-day family trip, and the experience fell short of expectations. The private road leading to the property was in very poor condition. It was broken and full of potholes, which created a weak first impression. After checking in, the room we received did not match the images or features shown on the hotel page. There was no bathtub or double vanity. The room felt rundown, damp, had seepage on the walls, old furniture and the overall cleanliness was poor. We had messaged the hotel through Hotels.com to inform them that we would be arriving a few hours late and to keep a good room ready for us, but we did not receive any response. It felt like the lack of communication contributed to us being given a room that was not prepared or maintained properly. We were upgraded to a better room on the second day, which we appreciated, but the bad first impression had already affected our stay and we decided to check out a day early. The positive part of our stay was the staff. They were helpful, polite and very service oriented. They made an effort to improve our experience after the issues we faced on the first day. They also helped us find a medicine box we had forgotten in the initial room. Our main concern is with the condition of the property. The staff is excellent, but the infrastructure and maintenance need significant improvement to match the expectations set online.

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FAQ's

Is this Sterling Lake Palace Alleppey pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Sterling Lake Palace Alleppey have a swimming pool?

Yes, this Sterling Lake Palace Alleppey has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sterling Lake Palace Alleppey?

Best-rates for the Sterling Lake Palace Alleppey starts from $79 per night with includes Laundry, Air Conditioner, Balcony/Terrace, Security/Safety, Business Services, Restaurant, Toiletries, Wheelchair Accessible, Accessibility, Sports/Activities, Wellness Facilities, Spa, Child Friendly, Parking, Bedding/Linens, Fireplace/Heating, Kitchen, Pool, Bar, Guest Services, Entertainment, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Sterling Lake Palace Alleppey a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sterling Lake Palace Alleppey wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sterling Lake Palace Alleppey is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sterling Lake Palace Alleppey?

Based on the information reported by the owner or manager, the Sterling Lake Palace Alleppey indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sterling Lake Palace Alleppey?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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