The Ritz-Carlton, Mexico City | Hotel in Mexico City

| 9.4 (246 Reviews) |  1 Bathroom
Colonia Cuauhtemoc Hotel | The Ritz-Carlton, Mexico City

Hotel in Colonia Cuauhtemoc, Mexico City

Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Other amenities include a fitness center, a bar/lounge, and valet parking.
Housekeeping is available on request.
The Ritz-Carlton, Mexico City offers 153 air-conditioned accommodations with minibars and safes. Accommodations are furnished with sofa beds and day beds. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an indoor pool and a fitness center.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Bathrobes
  • Hair dryer
  • Eco-friendly toiletries
  • Rainfall showerhead
  • Bathtub or shower
  • Toothbrush and toothpaste (on request)
  • Towels
Bedroom
  • Day bed
  • Bed sheets
  • Air conditioning
  • Free cribs/infant beds
  • Sofa bed
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Mobile key entry
  • Desk chair
  • Soundproofing
  • Laptop-friendly workspace
  • Eco-friendly cleaning products provided
  • Recycling
  • Slippers
  • Desk
  • Connecting rooms available
  • Iron/ironing board
  • LED light bulbs
  • Water-efficient showers only
  • Energy-saving switches
  • Water-efficient toilets only
  • Safe
Breakfast
  • 1 bar
  • Cooked-to-order breakfast available for a fee 7:00 AM–11:30 AM on weekdays and 7:00 AM–12:30 PM on weekends: MXN 600.00 for adults and MXN 600.00 for children
  • 1 restaurant
  • Coffee/tea maker
  • Minibar
  • Free bottled water
Parking
  • Wheelchair-accessible parking available
  • Valet parking on site (MXN 200 per night)
Accessibility
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible fitness center
  • Braille signage
  • Low-height view port in door
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible spa
  • Wheelchair-accessible business center
  • Low-height door lock
  • Well-lit path to entrance
  • Height-adjustable showerhead
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Transfer shower
  • Wheelchair-accessible registration desk
  • Low-height electrical outlets in bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
Activities
  • Zoo
  • Outlet shopping
  • Fitness center
  • Full-service spa
  • Indoor pool
Entertainment
  • LCD TV
General
  • Banquet hall
  • Elevator
  • Water dispenser
  • Front-desk safe
  • French
  • English
  • Spanish
  • Vegetarian dining options
  • Biodegradable drinking straws
  • No plastic drinking straws
  • Couples dining
  • Local artist showcase
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Double-glazed windows
  • Smoke-free property
  • Locally-owned & organized tours & activities
  • Vegan dining options
  • No plastic coffee stirrers
  • At least 80% of food locally-sourced
  • Romance packages available
  • Biodegradable coffee stirrers
Guest Services
  • Children's games
  • Art supplies
  • Free cribs/infant beds
  • Sofa bed
  • Free rollaway/extra beds
  • Laundry facilities
  • Soundproofed rooms
  • Indoor pool
  • Highchair
  • Children's toys
  • 24-hour front desk
  • Dry cleaning service
  • Laundry facilities
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Tour/ticket assistance
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Terrace
  • Garden
Spa
  • Massages
  • Spa open daily
  • Massage/treatment rooms

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime
Check-out
Check-out before noon
Child Policy
Children are welcome. free rollaway/extra beds! free cribs (infant beds)!
Payment Policy
Fee for cooked-to-order breakfast: approximately mxn 600.00 for adults and mxn 600.00 for children valet parking fee: mxn 200 per night pet fee: mxn 3502 per accommodation, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Food and water bowls and litter boxes are available pets allowed for an extra charge of mxn 3502 per accommodation, per stay service animals are welcome, and are exempt from fees welcoming dogs and cats only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property uses eco-friendly cleaning products

Reviews

Jamie
Jan 17, 2026 06:04:35 AM
Review Score:   8
Summary: The hotel was magnificent and extremely clean. Awesome location in central CDMX. The Club Lounge was good, but with a lower number of guests using it, I think some of the food may have been scaled back. That being said, the Club Lounge food was very good, with the various soups being some of the best that we have ever had! Barbara and Sofia in the Club Lounge are a real asset to the hotel and company. They provided service much above of what we were expecting.Housekeeping for our room was also excllent! Gym is very well equipped for a hotel gym, and very clean. Downfall for the week-long trip was the elevator situation. One of the two elevators going to the motor lobby, club lounge, and the 38th floor (Reforma bar and to transfer to the elevators to the rooms) was down the whole time, with the sole elevator also having repairs done.It made for a few lengthy waits (5+ mins).
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Room Arrangement

Room Info Facilities
Junior Suite, 1 King Bed, Park View (Corner)
Room Size: m2
1 King Bed
Junior Suite, 1 King Bed, Park View (Corner)

General

Pet-friendly room, Private bathroom, Number of bedrooms - 1, Sofa bed, Park view, In-room playpen, Bed count minimum 1, Bed count maximum 1, City view, Extra bed count 3
Deluxe Room, 1 King Bed, City View (Corner)
Room Size: 516 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, City View (Corner)

General

Pet-friendly room, Private bathroom, Ping - 15, Square feet - 516, Number of bedrooms - 1, Sofa bed, Square meters - 48, In-room playpen, Bed count minimum 1, Bed count maximum 1, City view, Extra bed count 3
Deluxe Room, 2 Queen Beds, City View (City View)
Room Size: 473 square feet m2
2 Queen Beds
Deluxe Room, 2 Queen Beds, City View (City View)

General

Pet-friendly room, Private bathroom, Number of bedrooms - 1, Square feet - 473, Sofa bed, Ping - 13, In-room playpen, Bed count minimum 2, Square meters - 44, City view, Bed count maximum 2, Extra bed count 3
Club Suite, 1 King Bed
Room Size: m2
1 King Bed
Club Suite, 1 King Bed

General

Pet-friendly room, Private bathroom, Number of bedrooms - 1, Sofa bed, Park view, In-room playpen, Bed count minimum 1, Bed count maximum 1, City view, Extra bed count 3
Royal Suite, 1 King Bed, Park View
Room Size: m2
1 King Bed
Royal Suite, 1 King Bed, Park View

General

Pet-friendly room, Private bathroom, Number of bedrooms - 1, Sofa bed, Park view, In-room playpen, Bed count minimum 1, Bed count maximum 1, City view, Extra bed count 3
Luxury Suite, 1 King Bed, Park View
Room Size: m2
1 King Bed
Luxury Suite, 1 King Bed, Park View

General

Pet-friendly room, Private bathroom, Number of bedrooms - 1, Sofa bed, Park view, In-room playpen, Bed count minimum 1, Bed count maximum 1, City view, Extra bed count 3
Deluxe Room, 2 Queen Beds, Park View (Terrace)
Room Size: 441 square feet m2
2 Queen Beds
Deluxe Room, 2 Queen Beds, Park View (Terrace)

General

Pet-friendly room, Number of bedrooms - 1, Terrace, Ping - 12, Sofa bed, In-room playpen, Square feet - 441, Extra bed count 3, Square meters - 41, Private bathroom, Park view, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 1 King Bed, City View (City View)
Room Size: 431 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, City View (City View)

General

Pet-friendly room, Square meters - 40, Private bathroom, Number of bedrooms - 1, Ping - 12, Sofa bed, In-room playpen, Bed count minimum 1, Bed count maximum 1, Square feet - 431, City view, Extra bed count 3
Executive Suite, 1 King Bed, City View (City View)
Room Size: 431 square feet m2
1 King Bed
Executive Suite, 1 King Bed, City View (City View)

General

Pet-friendly room, Number of bedrooms - 1, Ping - 12, Sofa bed, In-room playpen, Square feet - 431, Extra bed count 3, Square meters - 40, Private bathroom, Park view, Bed count minimum 1, Bed count maximum 1, City view
Junior Suite, 2 Queen Beds, Park View (Corner, Terrace)
Room Size: 474 square feet m2
2 Queen Beds
Junior Suite, 2 Queen Beds, Park View (Corner, Terrace)

General

Pet-friendly room, Private bathroom, Number of bedrooms - 1, Sofa bed, Park view, Ping - 13, In-room playpen, Square feet - 474, Bed count minimum 2, Square meters - 44, Bed count maximum 2, Extra bed count 3
Deluxe Room, 2 Queen Beds, City View (Corner)
Room Size: 592 square feet m2
2 Queen Beds
Deluxe Room, 2 Queen Beds, City View (Corner)

General

Pet-friendly room, Private bathroom, Ping - 17, Number of bedrooms - 1, Sofa bed, Square feet - 592, In-room playpen, Bed count minimum 2, Square meters - 55, City view, Bed count maximum 2, Extra bed count 3
Deluxe Room, 1 King Bed, Park View (Terrace)
Room Size: 409 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, Park View (Terrace)

General

Pet-friendly room, Number of bedrooms - 1, Ping - 11, Terrace, Square meters - 38, Sofa bed, In-room playpen, Extra bed count 3, Private bathroom, Square feet - 409, Park view, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 2 Queen Beds (Park View)
Room Size: 441 square feet m2
2 Queen Beds
Deluxe Room, 2 Queen Beds (Park View)

General

Pet-friendly room, Number of living rooms 0, Number of bedrooms - 1, Ping - 12, Sofa bed, In-room playpen, Square feet - 441, Number of bathrooms - 1, Extra bed count 3, Square meters - 41, Private bathroom, Park view, Bed count minimum 2, Bed count maximum 2
Junior Suite, 1 King Bed, Park View (Terrace)
Room Size: 710 square feet m2
1 King Bed
Junior Suite, 1 King Bed, Park View (Terrace)

General

Pet-friendly room, Dining table, Square feet - 710, Number of bedrooms - 1, Terrace, Sofa bed, In-room playpen, Ping - 20, Square meters - 66, Separate dining area, Extra bed count 3, Private bathroom, Separate sitting area, Park view, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 King Bed, Park View (Park View)
Room Size: 431 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, Park View (Park View)

General

Pet-friendly room, Square meters - 40, Private bathroom, Number of bedrooms - 1, Ping - 12, Sofa bed, Park view, In-room playpen, Bed count minimum 1, Bed count maximum 1, Square feet - 431, Extra bed count 3

FAQ's

Is this The Ritz-Carlton, Mexico City pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the The Ritz-Carlton, Mexico City have a swimming pool?

Yes, this The Ritz-Carlton, Mexico City has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Ritz-Carlton, Mexico City?

Best-rates for the The Ritz-Carlton, Mexico City starts from $1,313 per night with includes Business Services, Bedding/Linens, Breakfast, Laundry, TV, Child Friendly, Kitchen, Spa, Restaurant, Air Conditioner, Balcony/Terrace, Sports/Activities, Bar, Internet, Wheelchair Accessible, Accessibility, Wellness Facilities, Guest Services, Parking, Pool, Security/Safety with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Ritz-Carlton, Mexico City a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Ritz-Carlton, Mexico City wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Ritz-Carlton, Mexico City is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Ritz-Carlton, Mexico City?

Based on the information reported by the owner or manager, the The Ritz-Carlton, Mexico City indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Ritz-Carlton, Mexico City?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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USD1,313
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