Is this XCELSIOR HOTEL AND SPA pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the XCELSIOR HOTEL AND SPA have a swimming pool?

No, this XCELSIOR HOTEL AND SPA does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in XCELSIOR HOTEL AND SPA?

Best-rates for the XCELSIOR HOTEL AND SPA starts from $81 per night with includes Air Conditioner, Business Services, Laundry, Bedding/Linens, Entertainment, Child Friendly, Accessibility, Breakfast, Internet, Kitchen, Guest Services, Parking, Spa, Bar, Toiletries with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is XCELSIOR HOTEL AND SPA a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the XCELSIOR HOTEL AND SPA wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the XCELSIOR HOTEL AND SPA has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the XCELSIOR HOTEL AND SPA?

Based on the information reported by the owner or manager, the XCELSIOR HOTEL AND SPA indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for XCELSIOR HOTEL AND SPA?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

XCELSIOR HOTEL AND SPA | Hotel in Shillong

| 6.0 (2 Reviews) | 1 Bathroom

Hotel in Shillong

Hotel in Shillong with a full-service spa and free breakfast
This hotel features a full-service spa, spa services, and 24-hour room service. Free weekday breakfast and free valet parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Change of towels is available on request.
XCELSIOR HOTEL AND SPA offers 20 accommodations with free minibar items and safes. 50-inch Smart televisions come with digital channels and Netflix. Bathrooms include bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Amenities

Air Conditioner

Parking

Accessibility

Business Services

Bedding/Linens

Spa

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathrobes

Towels

Toilet paper

Soap

Private bathroom

Free toiletries

Shampoo

Bedroom

Air conditioning (climate-controlled)

Bed sheets

Electrical adapters/chargers

Free newspapers

Slippers

Phone

Safe

Soundproofing

Restaurant dining guide

Breakfast

Free full breakfast available weekdays 7:30 AM–10:00 AM

24-hour room service

Free minibar

Electric kettle

Local meal delivery service

Coffee/tea maker

Free bottled water

Parking

Free valet parking on site

Free self parking on site

Accessibility

This property does not have elevators

Activities

Full-service spa

Entertainment

Streaming services

50-inch Smart TV

Digital channels

Netflix

General

Meeting rooms

Business center

Conference space (1000 square feet)

Banquet hall

Lockers available

ATM/banking services

Hindi

English

Guest Services

Laundry facilities

Soundproofed rooms

Highchair

Luggage storage

24-hour front desk

Tour/ticket assistance

Change of bedsheets (on request)

Laundry facilities

Dry cleaning service

Daily housekeeping

Change of towels (on request)

Internet

Available in all rooms: Free WiFi

Spa

Body scrubs

Body treatments

Spa open daily

Facials

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: anytime

Check-out

Check-out before 11:30 pm

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Uto

Nov 16, 2024 03:30:29 PM

Review Score: 4

Summary: Room was nice, but service was terrible

See All Reviews

Room Arrangement

Room Info	Facilities
Luxury Suite, Hill View Room Size: 550 square feet m² 2 Queen Bed and Twin Sofa Bed	General Mini-fridge, Hill view, Square meters - 51.1, Desk, Number of bedrooms - 1, Square feet - 550, Shower only, Ping - 15.5, Number of living rooms 1, Bed count minimum 2, Bed count maximum 2
Deluxe Double Room Room Size: 220 square feet m² 1 Queen Bed	General Number of living rooms 0, Mini-fridge, Square meters - 20.4, Ping - 6.2, Number of bedrooms - 0, Desk, Square feet - 220, Shower only, Bed count minimum 1, Bed count maximum 1
Comfort Double Room Room Size: m² 1 Queen Bed	General Number of living rooms 0, Mini-fridge, Number of bedrooms - 0, Shower/tub combination, Desk, Bed count minimum 1, Bed count maximum 1