Zereno Tulum Beach Club Access | Hotel in Tulum

| 8.6 (53 Reviews) |  1 Bathroom
Zama Hotel | Zereno Tulum Beach Club Access

Hotel in Zama, Tulum

This smoke-free hotel features an outdoor pool, a bar/lounge, and a poolside bar. Free continental breakfast and free WiFi in public areas are also provided. Additionally, massage/treatment rooms, concierge services, and tour/ticket assistance are onsite.
Zereno Tulum Beach Club Access offers 18 air-conditioned accommodations with minibars and espresso makers. Rooms open to furnished balconies. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with digital channels and smart speakers.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Spa
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen

Facility Overview

Bathrooms
  • Hair dryer
  • Towels
  • Shower
  • Rainfall showerhead
  • Free toiletries
Bedroom
  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Premium bedding
  • Bed sheets
  • Mobile key entry
  • Soundproofing
  • Individually decorated
  • Window screens
  • Restaurant dining guide
  • Local maps
  • Guidebooks/recommendations
Breakfast
  • Free continental breakfast available daily 8:00 AM–10:00 AM
  • 1 poolside bar and 1 bar
  • Espresso maker
  • Minibar
  • Free bottled water
Parking
  • Street parking available
  • Free offsite parking within 33 ft
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Elevator
Activities
  • Hiking/biking trails
  • Outdoor pool
  • Spa services
  • Bicycle rentals
Entertainment
  • Streaming services
  • 55-inch Smart TV
  • Smart speaker
  • Digital channels
General
  • Front-desk safe
  • Elevator
  • English
  • Spanish
  • Mosquito nets
  • Romance packages available
  • Smoke-free property
Guest Services
  • Outdoor pool
  • Soundproofed rooms
  • Daily housekeeping
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Front desk (limited hours)
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Pool sun loungers
  • Garden
  • Free pool cabanas
  • Terrace
  • Furnished balcony
Spa
  • Massages
  • Massage/treatment rooms
  • 2 treatment rooms
  • Couples treatment room(s)

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 11:00 pm minimum check-in age: 18
Check-out
Check-out before 11:00 am
Child Policy
Children are welcome.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property is professionally cleaned

Reviews

Jesse
Dec 19, 2025 04:59:46 AM
Review Score:   8
Summary: We had a nice stay at Zereno. We were able to book last minute as we had an issue with our other accommodation. The staff were friendly and professional and check in and out was easy. We visited in December and the pool was a bit chilly but we still enjoyed it one afternoon. The breakfast was very modest. While this hotel has relationships with other beachfront businesses, they don’t have their own beach access and it’s about 15 minute drive to the beach. Our room was clean and beautiful.
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Room Arrangement

Room Info Facilities
Superior Apartment, 1 King Bed with Sofa bed
Room Size: 1174 square feet m2
2 King Bed and Twin Sofa Bed
Superior Apartment, 1 King Bed with Sofa bed

General

Number of bedrooms - 1, Ping - 33, Microwave, Sofa bed, Extra bed count 1, Number of living rooms 1, Separate dining area, Square feet - 1174, Cookware, dishware, and utensils, Private bathroom, Kitchen, No rollaway/extra beds, Square meters - 109, No cribs (infant beds), Garden view, Refrigerator, Bed count minimum 2, Bed count maximum 2
Luxury Apartment, Private Pool
Room Size: 1830 square feet m2
3 King Beds and Twin Sofa Bed
Luxury Apartment, Private Pool

General

Square meters - 170, Number of bedrooms - 2, Yard, Microwave, Ping - 51, Number of living rooms 1, Private pool, Separate dining area, Eco-friendly cleaning products, Cookware, dishware, and utensils, Private bathroom, Kitchen, No rollaway/extra beds, Square feet - 1830, No cribs (infant beds), Garden view, Wardrobe or closet, Private plunge pool, Refrigerator, Bed count maximum 3, Bed count minimum 3
Superior Apartment
Room Size: 1722 square feet m2
3 King Beds and Twin Sofa Bed
Superior Apartment

General

Square meters - 160, Number of bedrooms - 2, Microwave, Number of bathrooms - 3, Number of living rooms 1, Separate dining area, Cookware, dishware, and utensils, Private bathroom, Kitchen, No rollaway/extra beds, Ping - 48, No cribs (infant beds), Square feet - 1722, Separate sitting area, Refrigerator, Bed count maximum 3, Bed count minimum 3
Deluxe Room
Room Size: 280 square feet m2
1 King Bed
Deluxe Room

General

Ping - 8, Private bathroom, No rollaway/extra beds, Square feet - 280, No cribs (infant beds), Number of bedrooms - 1, Garden view, Wardrobe or closet, Square meters - 26, Bed count minimum 1, Bed count maximum 1
Luxury Apartment, 1 King Bed with Sofa bed
Room Size: 1399 square feet m2
2 King Bed and Twin Sofa Bed
Luxury Apartment, 1 King Bed with Sofa bed

General

Square meters - 130, Number of bedrooms - 1, Microwave, Sofa bed, Extra bed count 1, Number of living rooms 1, Private pool, Cookware, dishware, and utensils, Private bathroom, Kitchen, No rollaway/extra beds, Square feet - 1399, Ping - 39, No cribs (infant beds), Garden view, Refrigerator, Bed count minimum 2, Bed count maximum 2
Standard Apartment, 1 King Bed with Sofa bed
Room Size: 646 square feet m2
2 King Bed and Twin Sofa Bed
Standard Apartment, 1 King Bed with Sofa bed

General

Square feet - 646, Number of bedrooms - 1, Microwave, Sofa bed, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 1, Cookware, dishware, and utensils, Private bathroom, Kitchen, No rollaway/extra beds, Square meters - 60, No cribs (infant beds), Ping - 18, Garden view, Refrigerator, Bed count minimum 2, Bed count maximum 2
Standard Apartment
Room Size: 1722 square feet m2
3 King Beds and Twin Sofa Bed
Standard Apartment

General

Square meters - 160, Number of bedrooms - 2, Microwave, Number of living rooms 1, Cookware, dishware, and utensils, Private bathroom, Kitchen, No rollaway/extra beds, Ping - 48, No cribs (infant beds), Garden view, Square feet - 1722, Refrigerator, Bed count maximum 3, Bed count minimum 3

FAQ's

Is this Zama hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Zama hotel have a swimming pool?

Yes, this Zama hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Zama hotel?

Best-rates for the Zama hotel starts from $120 per night with includes Security/Safety, Spa, Internet, Wheelchair Accessible, Bar, Toiletries, Guest Services, Air Conditioner, Balcony/Terrace, Accessibility, Kitchen, Pool, Bedding/Linens, Wellness Facilities, Breakfast, Child Friendly, TV with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Zama hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Zama hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zama hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Zama hotel?

Based on the information reported by the owner or manager, the Zama hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Zama hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD120
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