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Hotel San Carlos Plaza | Hotel in San Carlos

7.8 (992 Reviews) |  1 Bathroom
San Carlos Hotel | Hotel San Carlos Plaza

Hotel in San Carlos

Spend the day playing on the beach then return to dine at one of Hotel San Carlos Plaza's 2 restaurants.
Change of towels is available on request.
Hotel San Carlos Plaza offers 173 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
3 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Guest Services
Breakfast
Child Friendly
Kitchen
Laundry

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately mxn 290 to 350 for adults, and mxn 180 to 250 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Shawna
Jul 21, 2026 03:47:50 AM
Review Score:   4
Summary: Our stay was unfortunately very disappointing, and we would not stay here again or recommend this resort to others. I’ll start with the positives because there were a few. One bartender, Guyal, was outstanding. He was incredibly friendly, welcoming, and provided excellent service throughout our stay. Also, the air conditioner in our room worked exceptionally well, which was greatly appreciated in the summer heat. Unfortunately, the negatives far outweighed the positives. Check-in took over 50 minutes, which was a frustrating way to begin our vacation. Housekeeping was inconsistent. One day only one of our beds was made, and a dirty cleaning rag was left on the bathroom counter after the room was cleaned. The shower had extremely low water pressure, making it very difficult to wash and rinse long hair. One of the most frustrating experiences involved the pool security. We brought a small cooler that contained only ice so we could purchase bottled water from the resort bar and keep it cold while spending the day at the pool and beach. We even opened the cooler and showed the security guard that it contained nothing but ice, yet we were still told we could not bring it in. Meanwhile, we counted six different Mexican families in the pool area with coolers. Being treated differently left us feeling uncomfortable and disappointed. The pool itself was not very clean, and the water was extremely warm. While the temperature was likely due to the intense summer heat, the cleanlin
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FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Hotel San Carlos Plaza has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Hotel San Carlos Plaza starts from $133 per night with includes Pool, Business Services, Guest Services, Breakfast, Parking, Child Friendly, Kitchen, Air Conditioner, TV, Balcony/Terrace, Accessibility, Sports/Activities, Bedding/Linens, Laundry, Designated Smoking Area, Wheelchair Accessible, Restaurant, Wellness Facilities, Spa with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel San Carlos Plaza is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Hotel San Carlos Plaza indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.