Kai Tulum | Hotel in Tulum

| 9.0 (187 Reviews) |  1 Bathroom
Playa Paraiso Hotel | Kai Tulum

Hotel in Playa Paraiso, Tulum

Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, concierge services, and dry cleaning.
Kai Tulum offers 11 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Pool
Balcony/Terrace
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Bathrobes
  • Private bathroom
  • Towels
Bedroom
  • Air conditioning
  • Egyptian cotton sheets
  • Premium bedding
  • Ceiling fan
  • Blackout drapes/curtains
  • Bed sheets
  • Down comforter
  • Access via exterior corridors
  • Iron/ironing board (on request)
  • Safe
  • Individually furnished
  • In-room massage
  • Individually decorated
Breakfast
  • Hosted evening meal available daily for a fee
  • 1 restaurant
  • Cooked-to-order breakfast available for a fee daily 7 AM–10:30 AM: MXN 10-30 for adults and MXN 10-30 for children
  • 1 bar
  • Minibar
Parking
  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free offsite parking
  • Airport shuttle on request
Accessibility
  • This property does not have elevators
Activities
  • Windsurfing
  • Fishing
  • Snorkeling
  • Bicycle rentals
  • Outdoor pool
  • Beach yoga
General
  • Front-desk safe
  • French
  • Italian
  • Portuguese
  • English
  • Spanish
  • Smoke-free property
Guest Services
  • Snack bar/deli
  • Laundry facilities
  • Outdoor pool
  • Daily housekeeping
  • Dry cleaning service
  • Concierge services
  • Tour/ticket assistance
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Pool sun loungers
  • Garden
  • Terrace
  • Furnished balcony or patio
Spa
  • Massages

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight contactless check-in available late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome. kids stay free! one child 11 years old or younger stays free when using existing bedding. rollaway/extra beds are available for mxn 25.0 per night.
Payment Policy
Fee for cooked-to-order breakfast: approximately mxn 10 to 30 for adults, and mxn 10 to 30 for children airport shuttle fee: mxn 150 per vehicle (one-way) rollaway bed fee: mxn 25.0 per night facilities fee: mxn 3.5 per accommodation, per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number ede210312r13 safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Mary
Nov 23, 2025 12:39:14 AM
Review Score:   10
Summary: Loved the room, staff was friendly and beach was gorgeous
See All Reviews

Room Arrangement

Room Info Facilities
Suite Ocean View King
Room Size: 560 square feet m2
1 King Bed
Suite Ocean View King

General

Rollaway/extra beds (surcharge), Square meters - 52, Ping - 16, No cribs (infant beds), Number of bedrooms - 1, Square feet - 560, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1
Premium Room, Garden View
Room Size: 549 square feet m2
1 King Bed
Premium Room, Garden View

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Square meters - 51, Square feet - 549, No cribs (infant beds), Number of bedrooms - 1, Garden view, Separate sitting area, Ping - 15.43, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Suite Partial Ocean View 2 beds
Room Size: 538 square feet m2
2 Double Beds
Suite Partial Ocean View 2 beds

General

Rollaway/extra beds (surcharge), Square meters - 50, Square feet - 538, No cribs (infant beds), Number of bedrooms - 1, Ping - 15.12, Extra bed count 1, Ocean view, Bed count minimum 2, Bed count maximum 2
Suite Partial Ocean View King
Room Size: 527 square feet m2
1 King Bed
Suite Partial Ocean View King

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Ping - 15, Square feet - 527, No cribs (infant beds), Number of bedrooms - 1, Square meters - 49, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Garden Room King
Room Size: 570 square feet m2
1 King Bed
Garden Room King

General

Square meters - 53, Rollaway/extra beds (surcharge), No cribs (infant beds), Number of bedrooms - 1, Garden view, Ping - 16.02, Square feet - 570, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Suite Oceanfront King Bed
Room Size: 560 square feet m2
1 King Bed
Suite Oceanfront King Bed

General

Rollaway/extra beds (surcharge), Square meters - 52, Ping - 16, No cribs (infant beds), Number of bedrooms - 1, Square feet - 560, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Premium Room, 2 Double Beds, Terrace, Partial Ocean View
Room Size: m2
2 Double Beds
Premium Room, 2 Double Beds, Terrace, Partial Ocean View

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Partial ocean view, Bed count minimum 2, Bed count maximum 2
Suite Garden View King
Room Size: 549 square feet m2
1 King Bed
Suite Garden View King

General

Rollaway/extra beds (surcharge), Square meters - 51, Square feet - 549, No cribs (infant beds), Number of bedrooms - 1, Garden view, Ping - 15.43, Bed count minimum 1, Extra bed count 1, Bed count maximum 1

FAQ's

Is this Kai Tulum pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Kai Tulum?

Check-in time for Kai Tulum starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Kai Tulum have a swimming pool?

Yes, this Kai Tulum has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Kai Tulum?

Best-rates for the Kai Tulum starts from $243 per night with includes Balcony/Terrace, Security/Safety, Wellness Facilities, Bar, Accessibility, Bedding/Linens, Child Friendly, Laundry, Internet, Air Conditioner, Pool, Toiletries, Guest Services, Restaurant, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Kai Tulum a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Kai Tulum wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Kai Tulum has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Kai Tulum?

Based on the information reported by the owner or manager, the Kai Tulum indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Kai Tulum?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD243
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