Kempinski Hotel Hangzhou | Hotel in Hangzhou
Hotel in Gongshu, Hangzhou
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a health club, and a snack bar/deli.
Kempinski Hotel Hangzhou offers 326 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.
This Hangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Amenities
Facility Overview
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Bathrobes
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Designer toiletries
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Towels
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Rainfall showerhead
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Hair dryer
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Separate bathtub and shower
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Pillow menu
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Blackout drapes/curtains
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Bed sheets
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Air conditioning
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Premium bedding
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LED light bulbs
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Recycling
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Phone
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Slippers
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Laptop-friendly workspace
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Window screens
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Children's slippers
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Desk
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Soundproofing
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Laptop-compatible safe
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Connecting rooms available
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Turndown service
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2 bars/lounges
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3 restaurants and 1 coffee shop/cafe
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24-hour room service
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Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: CNY 186.56 for adults and CNY 93.28 for children
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Free bottled water
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Coffee/tea filters (reusable)
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Minibar
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Wheelchair-accessible parking available
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Free self parking on site
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Wheelchair-accessible parking
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Wheelchair-accessible business center
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Well-lit path to entrance
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Wheelchair-accessible registration desk
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Wheelchair-accessible restaurant
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Elevator
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Wheelchair accessible (may have limitations)
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Wheelchair-accessible concierge desk
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Steam room
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Fitness center
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Indoor pool
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Full-service spa
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Sauna
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50-inch flat-screen TV
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24-hour business center
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Meeting rooms
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Conference space (21528 square feet)
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Elevator
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Banquet hall
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Front-desk safe
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English
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German
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Chinese (Mandarin)
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Smoke-free property
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Laundry facilities
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Indoor pool
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Soundproofed rooms
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Snack bar/deli
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24-hour front desk
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Daily housekeeping
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Wedding services
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Concierge services
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Luggage storage
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Tour/ticket assistance
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Laundry facilities
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Dry cleaning service
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Turndown service
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Available in all rooms: Free WiFi
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Available in some public areas: Free WiFi
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Rooftop terrace
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Garden
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Pool sun loungers
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Pool umbrellas
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Massage/treatment rooms
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Detox wraps
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Couples treatment room(s)
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Massage - deep-tissue
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Massage - sports
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Body treatments
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Body wraps
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Facials
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5 treatment rooms
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Spa open daily
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Body scrubs
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Deluxe Room, 2 Twin Beds, River View (Executive Twin Room)
Room Size:
495 square feet m2
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GeneralPing - 13.9, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, River view, Square feet - 495, Square meters - 46, Bed count minimum 2, Bed count maximum 2 |
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Suite, 1 King Bed, City View (Junior Suite)
Room Size:
570 square feet m2
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GeneralSquare meters - 53, No rollaway/extra beds, Ping - 16, No cribs (infant beds), Number of bedrooms - 1, Square feet - 570, Bed count minimum 1, Bed count maximum 1, City view |
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Superior Room, 1 King Bed, River View (Grand Canal View King Room)
Room Size:
452 square feet m2
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GeneralSquare meters - 42, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, River view, Ping - 12.7, Bed count minimum 1, Square feet - 452, Bed count maximum 1 |
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Deluxe Room, 1 King Bed (Executive King Room)
Room Size:
452 square feet m2
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GeneralSquare meters - 42, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 12.7, Bed count minimum 1, Square feet - 452, Bed count maximum 1 |
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Standard Suite, 1 King Bed (Deluxe Suite)
Room Size:
656 square feet m2
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GeneralSquare feet - 656, Ping - 18.4, Square meters - 61, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1 |
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Standard Room, 1 King Bed, City View (Deluxe King Room)
Room Size:
452 square feet m2
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GeneralSquare meters - 42, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 12.7, Bed count minimum 1, Square feet - 452, Bed count maximum 1, City view |
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Standard Room, 2 Twin Beds, City View (Deluxe Twin Room)
Room Size:
495 square feet m2
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GeneralPing - 13.9, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Square feet - 495, Square meters - 46, Bed count minimum 2, City view, Bed count maximum 2 |
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Executive Suite, 1 King Bed (Executive Suite)
Room Size:
957 square feet m2
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GeneralPing - 26.9, Square feet - 957, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Square meters - 89, Bed count maximum 1 |
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Standard Suite, 1 King Bed (Superior Suite)
Room Size:
861 square feet m2
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GeneralNo rollaway/extra beds, Square meters - 80, No cribs (infant beds), Number of bedrooms - 1, Ping - 24.2, Square feet - 861, Bed count minimum 1, Bed count maximum 1 |
FAQ's
Is this Kempinski Hotel Hangzhou pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the Kempinski Hotel Hangzhou have a swimming pool?
Yes, this Kempinski Hotel Hangzhou has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Kempinski Hotel Hangzhou?
Best-rates for the Kempinski Hotel Hangzhou starts from $146 per night with includes Security/Safety, Bedding/Linens, Wellness Facilities, Restaurant, Parking, Pool, TV, Balcony/Terrace, Business Services, Spa, Bar, Breakfast, Wheelchair Accessible, Guest Services, Child Friendly, Laundry, Air Conditioner, Toiletries, Internet, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Kempinski Hotel Hangzhou a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Kempinski Hotel Hangzhou wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Kempinski Hotel Hangzhou is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Kempinski Hotel Hangzhou?
Based on the information reported by the owner or manager, the Kempinski Hotel Hangzhou indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Kempinski Hotel Hangzhou?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
