Sheraton Maria Isabel Mexico City Reforma | Hotel in Mexico City

| 9.2 (2312 Reviews) |  1 Bathroom
Colonia Cuauhtemoc Hotel | Sheraton Maria Isabel Mexico City Reforma

Hotel in Colonia Cuauhtemoc, Mexico City

An outdoor pool, a restaurant, and a 24-hour health club are available at this hotel. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
Sheraton Maria Isabel Mexico City Reforma offers 756 accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Towels
  • Eco-friendly toiletries
  • Hair dryer
  • Shower
  • Private bathroom
Bedroom
  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Bed sheets
  • Premium bedding
  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Recycling
  • Iron/ironing board
  • Desk
  • Safe
  • Phone
  • Water-efficient showers only
  • Energy-saving switches
Breakfast
  • 1 bar
  • Buffet breakfast available for a fee daily 6:30 AM–11:30 AM: MXN 460 for adults and MXN 230 for children
  • 24-hour room service
  • 1 restaurant and 1 coffee shop/cafe
  • Minibar
  • Coffee/tea maker
  • Free bottled water
Parking
  • Electric car charging station on site
  • Valet parking on site (MXN 200 per day)
  • 24-hour roundtrip airport shuttle (surcharge)
Accessibility
  • Visual alarms in hallways
  • Low-height door lock
  • Elevator
  • Height-adjustable showerhead
  • Lever door handles
  • Wheelchair-accessible fitness center
  • Braille signage
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible path of travel
  • Grab bar near toilet
  • Accessible airport shuttle
  • Low-height view port in door
  • Low-height electrical outlets in bathroom
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
Activities
  • Steam room
  • Outdoor pool
  • 24-hour health club
  • Spa services
  • Sauna
  • Tennis
  • Fitness classes
  • Shopping
Entertainment
  • 32-inch flat-screen TV
  • Satellite channels
  • Premium channels
General
  • Computer station
  • Meeting room
  • Business center
  • Conference space
  • Grocery/convenience store
  • Water dispenser
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • ATM/banking services
  • Free newspapers in lobby
  • Banquet hall
  • English
  • Spanish
  • Designated smoking areas
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Comprehensive food waste policy
  • Communal living room
  • Double-glazed windows
  • TV in lobby
  • Vegetarian dining options
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
Guest Services
  • Grocery/convenience store
  • Outdoor pool
  • Laundry facilities
  • Free cribs/infant beds
  • Luggage storage
  • Tour/ticket assistance
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Wedding services
  • 24-hour front desk
  • Dry cleaning service
  • Laundry facilities
  • Concierge services
  • Multilingual staff
  • Hair salon
Internet
  • Available in all rooms: WiFi (MXN 199 per night)
  • Available in some public areas: WiFi (MXN 199 per night)
Outdoors
  • Terrace
  • Garden
Spa
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available express check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately mxn 460 for adults and mxn 230 for children fee for in-room wireless internet: mxn 199 per night (rates may vary) fee for wireless internet in public areas: mxn 199 per night (rates may vary) airport shuttle fee: mxn 1242.00 per vehicle (one-way, maximum occupancy 3) valet parking fee: mxn 200 per day pet fee: mxn 100 per pet, per stay plus mxn 1300 one-time cleaning fee service animals are exempt from fees early check-in is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 40 lbs per pet) pets allowed for an extra charge of mxn 100 per pet, per stay, plus a one-time cleaning fee of mxn 1300 restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)

Reviews

Candas Erkan
Apr 10, 2026 11:20:59 AM
Review Score:   6
Summary: Moderate hotel
See All Reviews

Room Arrangement

Room Info Facilities
Classic Room, 2 Double Beds, Tower
Room Size: 312 square feet m2
2 Double Beds
Classic Room, 2 Double Beds, Tower

General

Pet-friendly room, Ping - 9, Number of bedrooms - 1, Square meters - 29, Square feet - 312, Bed count minimum 2, Bed count maximum 2
Classic Room, 1 King Bed, Tower
Room Size: 312 square feet m2
1 King Bed
Classic Room, 1 King Bed, Tower

General

Pet-friendly room, Ping - 9, Number of bedrooms - 1, Square meters - 29, Square feet - 312, Bed count minimum 1, Bed count maximum 1
Club Suite, 1 Bedroom, Corner
Room Size: 700 square feet m2
1 King Bed
Club Suite, 1 Bedroom, Corner

General

Square meters - 65, Square feet - 700, Pet-friendly room, Bed count minimum 1, Ping - 20, Bed count maximum 1
Junior Suite, 1 Bedroom
Room Size: 592 square feet m2
1 Double Bed
Junior Suite, 1 Bedroom

General

Pet-friendly room, Ping - 17, Square feet - 592, Bed count minimum 1, Bed count maximum 1, Square meters - 55
Club Suite, 1 Bedroom
Room Size: 527 square feet m2
1 King Bed
Club Suite, 1 Bedroom

General

Pet-friendly room, Square feet - 527, Square meters - 49, Bed count minimum 1, Bed count maximum 1, Ping - 14.81
Deluxe Room, 1 Double Bed
Room Size: 301 square feet m2
1 Double Bed
Deluxe Room, 1 Double Bed

General

Ping - 8, Pet-friendly room, Number of bedrooms - 1, Square meters - 28, Square feet - 301, Bed count minimum 1, Bed count maximum 1
Presidential Room, 1 Double Bed, Non Smoking, Corner
Room Size: m2
1 Double Bed
Presidential Room, 1 Double Bed, Non Smoking, Corner

General

Bed count minimum 1, Bed count maximum 1
Suite, 2 Bedrooms, Non Smoking
Room Size: m2
2 Double Beds
Suite, 2 Bedrooms, Non Smoking

General

Bed count minimum 2, Bed count maximum 2
Penthouse, 1 King Bed, Non Smoking
Room Size: m2
1 King Bed
Penthouse, 1 King Bed, Non Smoking

General

Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 King Bed (View)
Room Size: 344 square feet m2
1 King Bed
Deluxe Room, 1 King Bed (View)

General

Square meters - 32, Pet-friendly room, Number of bedrooms - 1, Square feet - 344, Bed count minimum 1, Bed count maximum 1, Ping - 10
Deluxe Room, 2 Double Beds, Tower
Room Size: 301 square feet m2
2 Double Beds
Deluxe Room, 2 Double Beds, Tower

General

Ping - 8, Pet-friendly room, Outdoor spaces not available, Number of bedrooms - 1, Square meters - 28, Square feet - 301, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 1 Queen Bed, Tower
Room Size: 301 square feet m2
1 Queen Bed
Deluxe Room, 1 Queen Bed, Tower

General

Ping - 8, Pet-friendly room, Number of bedrooms - 1, Square meters - 28, Square feet - 301, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 King Bed
Room Size: 301 square feet m2
1 King Bed
Deluxe Room, 1 King Bed

General

Ping - 8, Pet-friendly room, Number of bedrooms - 1, Square meters - 28, Square feet - 301, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 King Bed
Room Size: 301 square feet m2
1 King Bed
Deluxe Room, 1 King Bed

General

Ping - 8, Pet-friendly room, Number of bedrooms - 1, Square meters - 28, Square feet - 301, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 Double Bed
Room Size: 301 square feet m2
1 Double Bed
Deluxe Room, 1 Double Bed

General

Pet-friendly room, Number of bedrooms - 1, Square meters - 28, Ping - 8.46, Square feet - 301, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 King Bed
Room Size: 301 square feet m2
1 King Bed
Deluxe Room, 1 King Bed

General

Pet-friendly room, Number of bedrooms - 1, Square meters - 28, Ping - 8.46, Square feet - 301, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 2 Double Beds (View)
Room Size: 344 square feet m2
2 Double Beds
Deluxe Room, 2 Double Beds (View)

General

Square meters - 32, Pet-friendly room, Number of bedrooms - 1, Square feet - 344, Bed count minimum 2, Ping - 10, Bed count maximum 2

FAQ's

Is this Colonia Cuauhtemoc hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Colonia Cuauhtemoc hotel have a swimming pool?

Yes, this Colonia Cuauhtemoc hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Colonia Cuauhtemoc hotel?

Best-rates for the Colonia Cuauhtemoc hotel starts from $197 per night with includes Wellness Facilities, Restaurant, Guest Services, Internet, Wheelchair Accessible, Sports/Activities, Bar, Spa, Child Friendly, Designated Smoking Area, TV, Balcony/Terrace, Accessibility, Business Services, Breakfast, Kitchen, Laundry, Air Conditioner, Parking, Pool, Bedding/Linens with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Colonia Cuauhtemoc hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Colonia Cuauhtemoc hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Colonia Cuauhtemoc hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Colonia Cuauhtemoc hotel?

Based on the information reported by the owner or manager, the Colonia Cuauhtemoc hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Colonia Cuauhtemoc hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD197
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